Watch repair workshop in Ipoh

Ipoh, Perak · Est. Workshop

A careful hand for watches that carry a story

At Loceng Kencana, each piece is handled with patience — whether it's a grandfather's movement, a dulled dial, or a bracelet that needs a comfortable fit again.

Jalan Sultan Idris Shah, Ipoh
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Workshop Services

Three services, each unhurried

We work through each piece at its own pace. You are welcome to ask questions at any stage — there is no pressure here, only craft.

Heritage movement overhaul

Heritage Movement Overhaul

A patient overhaul for older mechanical watches, carried out with respect for their age and character. Original parts are kept wherever they can still do their work.

  • Full cleaning and lubrication
  • Original parts preserved where possible
  • Written note on the watch's condition
  • Care suggestions included
RM 238 Enquire
Hand and dial tidy service

Hand & Dial Tidy

A careful cosmetic tidy for watches whose faces have dulled or hands have loosened over time. Work stays sympathetic to the original design — refreshing, not altering.

  • Cleaning under the crystal
  • Hand alignment and fit check
  • Sympathetic to original design
  • Suited to sentimental pieces
RM 282 Enquire
Comfort and wear refit service

Comfort & Wear Refit

A gentle service focused on how the watch feels on the wrist — covering strap or bracelet renewal, case cleaning, and sizing to your preference.

  • Strap or bracelet renewal
  • Case cleaning and light polish
  • Sizing to your wrist preference
  • Preserves the case's lived-in character
RM 329 Enquire

Why Loceng Kencana

What sets this workshop apart

Attentive Assessment

Every watch is examined before any work begins. We share our findings with you first, so you can decide at your own pace what to do next.

Original Parts Respected

Where original components still have life in them, we keep them. Replacement is a last step, not a first instinct.

Written Condition Notes

Heritage overhauls include a written note on the watch's condition — a small record you can keep with the piece for future reference.

No Unnecessary Work

We only suggest what the piece genuinely needs. There is no upselling here — only an honest conversation about what would help.

Unhurried Timelines

Quality repair takes time. We set realistic expectations from the start and update you when there is something worth sharing.

Based in Ipoh, Perak

A local workshop you can visit in person — at No. 22, Jalan Sultan Idris Shah. Walk-ins are welcome during working hours.

Ready when you are

Would you like us to take a look?

Bring your watch in, or send us a short note describing the piece. There is no obligation in asking — we are happy to have a quiet conversation about what it might need.

[email protected]  ·  No. 22, Jalan Sultan Idris Shah, 30000 Ipoh, Perak

Common Questions

Questions about the workshop

How long does a typical service take?

Most services take between seven and fourteen working days. A Heritage Movement Overhaul may take a little longer depending on the movement's age and condition. We will give you an honest estimate when we assess the piece and keep you informed along the way.

Do I need to book an appointment?

Walk-ins are welcome during working hours. If you would like to speak at length about a complex piece, sending us a note beforehand means we can set aside proper time for the conversation.

What kinds of watches do you work on?

We work primarily on mechanical and automatic watches, particularly older or inherited pieces. If you are unsure whether your watch is a good fit for our services, please bring it in or describe it to us — we are happy to give an honest view.

Will you replace original parts without asking me first?

We will not. If a part needs replacing, we discuss it with you first — explaining what the component does and why it may need attention. You decide how to proceed. Original parts are preserved wherever they can still do their work.

Are the prices shown on the website final?

The prices listed (RM 238, RM 282, RM 329) cover the core service for each type. If we find during assessment that additional work is needed, we will tell you before proceeding and give you the full picture on cost.

How should I care for my watch after a service?

We include care suggestions with every Heritage Movement Overhaul. For other services, we are happy to share straightforward advice — on storage, winding habits, and what to watch for — before you leave the workshop.

Find Us

Our Workshop in Ipoh

No. 22, Jalan Sultan Idris Shah, 30000 Ipoh, Perak, Malaysia

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Write to Us

Get in Touch

There is no obligation in reaching out. Tell us about your watch and we will reply with a straightforward, unhurried response.

Workshop Details

Address

No. 22, Jalan Sultan Idris Shah,
30000 Ipoh, Perak, Malaysia

Working Hours

Monday – Friday: 9:00 am – 6:00 pm

Saturday: 9:00 am – 2:00 pm

Sunday & Public Holidays: Closed

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